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Resume/CV

Profile

Entrepreneurial, motivated self starter with two decades of experience in business development, sales, marketing, installation, and support for technology categories including audio and video, information technology, networking, software, and automation systems. Began an independent consulting agency in early 2018 to work with existing clients on a case by case basis. This led to securing a contracted role with a highly respected performance audio equipment manufacturer based in the UK in 2019. After spending time as an installation technician for a custom integrator, in early 2022 re-started a consulting business focused on providing services within the audio/video and custom integration market.

Experience

My experience includes a background in retail, inside- and outside-sales and marketing, technical documentation, system design, low-voltage infrastructure and installation, business development, and support services.

Owner, Operator - Current Dynamic Consulting LLC, Oregon, Pacific Northwest - February 2022 - Present

Current Dynamic Consulting provides a unique, independent, and solutions-oriented approach to audio. video, local area networks, and other technology categories for clients of all types.

Installation Technician - Accurate Electronic Interiors, Central Point, Oregon - June 2021 - January 2022

As an Installation Technician for Accurate Electronic Interiors, I installed low-voltage infrastructure for a number of projects and applications, along with numerous other associated electronics products. I obtained Savant and Lutron Radio RA2/RA3 certifications, in addition to working with other automation products such as ProControl and RTI.

Owner, Operator - Zetetic Consulting LLC, Seattle, Pacific Northwest - March 2018 - August 2020

Zetetic Consulting LLC provided individuals and businesses with various services tailored for their unique and specific application and requirements. Project portfolio includes The Shambles Deli Meats Bar in Seattle, Brouwer's Cafe Seattle, and Linn Products from Glasgow, UK.

Business Development Manager, Custom Integration North America - Linn Products Ltd., Glasgow, UK - May 2019-April 2020

Zetetic Consulting LLC provided premium audio manufacturer Linn Products Ltd. from Glasgow, UK with business development services for the custom integration market in North America. Key responsibilities and achievements for this role included:

  • Generating new sales volume from a new market channel with new and existing Linn accounts

  • Coordinating with Linn team members to develop business strategies within the custom integration channel to expose Linn to more customers

  • Regular visits to existing and potential Linn custom installers in the West Coast region of North America, participation in dealer events

  • Extensive and detailed knowledge of Linn products and their role within the broader scope of highly complex integrated systems

Technical Support Manager - Aurender, Seoul, Korea - May 2016 - December 2017

Key responsibilities and achievements for this role:

  • Management of global technical support for distributors, dealers, and end users of Aurender products (Salesforce Desk)

  • Production of technical documentation and support data for Aurender products and software

  • Participation in trade events, facilitation of product reviews, and management of social media (Facebook) to support sales and marketing of Aurender products

  • Development of a training program and on site training for  Aurender dealers

Western Regional Sales Manager - REL Acoustics, Berkeley, California - November 2016 - January 2017

Though time spent with REL was brief, key responsibilities for this role included:

 

  • Regular communication with REL Acoustics’ dealer network in Western North America to generate new sales revenue

  • Fielding end user and potential customer questions via Zendesk to facilitate support and new purchases

  • Working closely with REL’s team in Berkeley, California and abroad

Sales Consultant - Definitive Audio, Seattle, Washington - April 2007 - November 2015

As a sales consultant at Definitive Audio, I gained valuable experience in a hybrid retail and custom integration environment. Key achievements include:

 

  • Fostered growth of personal sales volume through both inside (retail) and outside (in home or on site) sales

  • Maintained ongoing positive relationships with clients and associated trades such as architects, general contractors, electricians, interior designers, etc.

  • Coordinated with a team of highly skilled individuals to achieve customized and unique outcomes for clients

  • Supported a wide range of product categories and applications at a high level of excellence

Audio/Video Sales Manager - Magnolia Audio/Video, Everett, Washington - January 2005 - April 2007

I started at Magnolia Audio/Video's Bellevue location as a Digital Products Specialist, was promoted to an Audio/Video Sales position at their Everett location, and later became the Audio/Video Sales Manager. Key accomplishments include:

 

  • Managed daily operations and sales goals for a team of commissioned sales staff

  • Maintained personal sales goals and growth while in management, with a focus on higher performing, more reliable equipment

  • Navigated the unique situation of a store closure while ensuring staff remained positive

Geek Squad Technician/Store Functionality and Merchandising - Best Buy, San Bernardino, California - September 2001 - December 2004

While at Best Buy, I joined the newly acquired Geek Squad after a number of positions in store merchandising and functionality, including holding a department senior role for some time. In addition to performing PC repair and service, I helped run the service desk as well as various aspects of the store display systems.

Education

Riverside Community College - Riverside, California 2002-2004

While at Riverside Community College I maintained a GPA of 3.8 and took a particular interest in analog and black and white photography at the time, which also led to an interest in digital photography and cinematography.

Crafton Hills College - Yucaipa, California 2001-2002

I took primary college prerequisite classes at Crafton Hills College (English, Math, etc.)

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